Privacy Policy

Introduction

Seren Path ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our investment consulting services.

By using our services or website, you agree to the collection and use of information in accordance with this policy. If you have any questions, please contact us at [email protected].

Information We Collect

Personal Information

When you engage our services or contact us, we may collect:

• Name and contact information (email address, phone number, mailing address)
• Professional information (company name, position, business details)
• Financial information relevant to our consulting services
• Communication preferences and history
• Information provided in forms, consultations, or correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use collected information for the following purposes:

Service Delivery

• Providing investment consulting services
• Conducting assessments and preparing recommendations
• Managing client engagements and communications
• Delivering documentation and reports

Communication

• Responding to inquiries and requests
• Providing updates on engagements
• Sending service-related notifications
• Marketing communications (with your consent)

Improvement and Analysis

• Analyzing website usage to improve user experience
• Enhancing our services and operations
• Conducting internal research and development

Legal and Compliance

• Complying with legal obligations
• Protecting our rights and interests
• Preventing fraud and maintaining security
• Meeting regulatory requirements

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist in operating our business, such as:

• Cloud storage and hosting services
• Email and communication platforms
• Analytics services
• Professional advisors (legal, accounting)

These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law or in response to:

• Valid legal processes (court orders, subpoenas)
• Government or regulatory requests
• Protection of our legal rights
• Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure servers with access controls
• Regular security assessments and updates
• Employee training on data protection
• Restricted access to personal information
• Incident response procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain client relationships
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements
• Support legitimate business purposes

Typical retention periods:

• Client engagement records: 7 years after service completion
• Financial records: As required by Taiwan tax and financial regulations
• Marketing communications: Until you withdraw consent
• Website analytics: 26 months

Your Privacy Rights

Under applicable data protection laws, you have the following rights:

Access and Correction

You have the right to access your personal information and request corrections if it is inaccurate or incomplete.

Deletion

You may request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

Data Portability

You have the right to receive your personal information in a structured, commonly used format and transmit it to another service provider.

Objection and Restriction

You may object to certain processing activities or request restriction of processing under specific circumstances.

Withdraw Consent

Where we rely on your consent for processing, you may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

Lodge a Complaint

You have the right to lodge a complaint with the Taiwan Personal Information Protection Commission or relevant supervisory authority.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and analyze usage. For detailed information about our cookie practices, please review our Cookie Policy.

You can manage cookie preferences through your browser settings or our cookie consent tool.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

International Data Transfers

While we primarily operate in Taiwan, we may transfer information to service providers in other countries. When we do so, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses
• Adequacy decisions by regulatory authorities
• Privacy Shield frameworks (where applicable)
• Binding corporate rules

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will:

• Update the "Last Updated" date
• Notify you via email or prominent website notice
• Obtain your consent where required by law

We encourage you to review this policy periodically to stay informed about how we protect your information.